CRM Solutions Dubai - CRM Development Dubai

FEATURES AND BENEFITS

Explore the awesome Mural CRM features that will help you get your business to the next level.

CLIENT MANAGEMENT TOOL

Manage all details of clients including basic contact, service schedule, support and financial information through a PowerPoint tool. Ability to check all financial statements, quotations, Service record and tickets with in a one click.

ONE CLICK INVOICE CREATION

Build professional and great looking invoices. Attach files and send directly to your clients including the invoice PDF. Invoice with different tax based on item. Create recurring invoices who will be regenerated automatically based on your setup.

CREATE ESTIMATES

Create estimate (quotation) within a minute. Sent to your customers and wait to accept. Ability to auto convert the estimate to invoice after customer acceptance. You customers can view and make actions the estimate even without login.

Auto Appointment Scheduling

In the new version service schedule has been automated in contract management. System automotive schedules the number of services given during the contract period. The information system shows schedule before the date۔

AWESOME SUPPORT SYSTEM

Great support ticket system with autoresponse. Private ticket staff notes, ticket assignments, attachments, predefined ticket replies, insert knowledge base link, ticket priorities, ticket statuses.

RECORD EXPENSES

Record company expenses. Set up a recurring expense and the expense will automatically be created afterthe specified period. The period time could be days, weeks, months or years. Ability to set expenses billable to customers or projects.

LEADS MANAGEMENT

With the simple Kan Ban you can keep track of leads and easily follow their progress.Attach files, convert lead to customer, auto import leads from email, create proposals, leave notes.

RECORD PAYMENTS (BILLING)

Record and receive payments in different currencies. Customers can pay you via Paypal and Stripe. Auto generated PDF after each recorded payment. System has manage your all partial Payments.

SIMPLE REPORTS

Reports Reports Sales Item Reports Total report income Reports by customer Custom date picker Leads Conversions Knowledge base articles (Track if your article is useful to clients, improve text based on votes)

MURAL CRM

Mural CRM is complete Customer Relationship Management software that is a great fit for almost any company but especially design for Aqua Gaurd service providers. With its clean and modern design, Mural CRM can help you look more professional to your customers and help improve business performance at the same time.

Managing customers are important and Mural CRM helps in several ways:

Powerful support system with the ability to auto-import tickets.
Keep track of leads in one place and easily follow their progress.
Keep track of your suppliers and stocks.
Records your company expenses and have the ability to bill to your customers

Mural CRM does that with a powerful support system that helps you track and resolve issues quickly via the integrated ticket system and customer reminders. Assign reminders to yourself, one or many staff members and with one click, reminders can be sent to email and in-app notification system.

Upcoming Features

We have always tried to improve your business, In a couple of days, we are adding new features "Inventory management System" in Mural CRM.

Supplier Management

Manage the supplier and there category with the powerful supplier management feature.

Quotation Management

Create a quotation request within a minute. Sent to your supplier and get the rates.

Purchase Order

According to the quotation, send a purchase order to the supplier for stock of any warehouse.

Received Order

This feature manages the stock received by the supplier, bad or broken items are refunded.

Transfer / Return Stock

Stock transfer or return entry to your Staff / where House is possible with a few clicks.

Stock Reports / Billing

Billing, stock reports, measurement of goods received from suppliers can be kept with this feature.

TESTIMONIALS

I did not want to change our support software, but our Administrator wanted an online system to connect better with our clients. Mural turned this "old dog wanting no new tricks" into an online, up to date, better than ever user and system administrator!
“Tidak ada seorang pun dalam sistem berasaskan pasaran”

Sophia Abidin

Web Spider proved to be a professional service provider from the outset. We appreciate their proactive approach and ability to suggest improvements to a prospective solution on both architectural and business levels. We know we can always rely on Web Spider’s various competencies when our clients require quality software which would facilitate their business success

Mustfa- Al-Edi

We have cooperated with Web Spider in several projects, including secure and feature-rich CRM (MURAL). Web Spider proved to be a professional and committed partner. Their developers performed exceptionally well and we are satisfied with their approach. We would certainly have no hesitation to recommend Web Spider as a highly skilled and reliable service provider.

Rao Muhammad Irfan

We have experienced great cooperation from management in both departments, quick understanding of requirements, deep technical skills from assigned resources, and the company's commitment to time, price, and quality.

Sardar Guru Jeet Singh

Web Spider team successfully performed business analysis in the Document Management system notably migration to updated systems in order to improve service quality and provide verification of all the documentation. Everything was delivered on time and within budget. As we've provided a detailed specification from the very beginning, they were able to set a price for the whole project and responsible for sticking to it.

Imran Khalid

We are fully satisfied with the work completed by Web Spider. These guys bring exceptional talent to the table and have become instrumental to the ongoing enhancement of our online booking platform. They pretty much deliver all of their assigned work on time and within budget. As a result of my positive experience with Web Spider, I’d like to underwrite that our business partnership is ongoing.

Emma Mia