Mural CRM Logo Mural CRM
Our Story & Purpose

Built for field service teams who demand precision and zero double-entry.

Mural CRM was engineered from the ground up to solve one massive problem: the chaos of tracking recurring water filtration maintenance, field technician routes, and paper invoices across disconnected systems.

Live count

803

Water contracts managed

100%

Automated expiry alerts

Multi-branch

Dubai Abu Dhabi London

UAE and UK regional compliance

Traditional CRMs weren’t built for tools, trucks and filter replacements.

At the customer’s door

Most generic CRMs are designed for sales calls and office desks. But when a technician is on-site replacing a 5-stage RO membrane or fixing a water treatment leak, they need immediate customer history, GPS confirmation, parts checklist, and instant digital signature capture.

Back at the office

Meanwhile, back at the office, managers need to know exactly which contracts expire next week, which technician is closest to an urgent service ticket, and whether the invoice has been settled. Mural CRM keeps every branch, staff member, and customer in perfect synchronization.

  • Zero double data-entry
  • Multi-branch currency and taxes
  • Live technician GPS check-ins
  • Automated customer renewal reminders

Three principles behind every line of code we write.

Zero Double Entry

A customer created on a job order automatically fills in contracts, accounting ledgers and technician routing, without re-typing a single character.

Real-time sync between modules

Predictive Filter Cycles

Every filter membrane, sediment cartridge and carbon block has an exact lifespan. Mural calculates service dates automatically and alerts dispatchers weeks in advance.

3, 6 and 12-month automated dispatch

Multi-Branch Architecture

Run Dubai, Abu Dhabi, London or Manchester under one master account with separate ledgers, local VAT rules and role-based staff access.

Separate regional ledgers

Upgrade your field service operations today.

Join water filtration and maintenance companies who rely on Mural CRM for scheduled service cycles, technician tracking and automated billing.

  • Clear pricing, no hidden fees
  • UAE and UK multi-branch support
  • Help moving data from legacy SQL systems